Application Management
Full service from one source.
Full service from one source.
AdNovum offers its customers comprehensive maintenance and support services for both AdNovum solutions and third-party systems. The service agreement is individually drafted to the customer's specifications in order to attain the highest security requirements. Any IT system managed by AdNovum receives our company's comprehensive engineering know-how and proven quality management.
Highlights
Service level agreements for application management at AdNovum are prepared individually and based solely on customer requirements. The customer has the following advantages:
Service offering
Application Management at AdNovum includes the following services:- Application out-tasking
Maintenance, support, and development of proprietary solutions and third party applications - Software maintenance
Problem analysis, error correction, modification of existing functionality, further development, follow up documentation, re-engineering, optimization, etc. - Incident management and support
Custom service level agreements, 2nd / 3rd level support, full support, various service levels, on-call service
Highlights
Service level agreements for application management at AdNovum are prepared individually and based solely on customer requirements. The customer has the following advantages:
- High level of flexibility and cost savings
- Continuation through the entire application lifecycle
- Clearly designated contact person, processes, and responsibilities
- The right specialists on the job
Contact
CPO AdNovum Informatik AG
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